Prevention

Strasbourg: her distress call was not taken seriously; she died a few hours later

Avatar of Rédaction feuxdeforet.fr
2 min read
Naomi, aged 22, died in December 2017; she had called the emergency services but the operator failed to dispatch a team and even went so far as to mock her. The young woman then called SOS Médecins, who, once on the scene, requested the assistance of an SMUR team. Naomi was rushed to A&E at the hospital, where she died at 5.30 pm. Her family and friends have released a recording of the call and have asked the public prosecutor to launch an investigation.

Excerpt from the telephone call:

“– Right, well, you’ll call a doctor, won’t you? OK? There you go, call SOS Médecins. – I can’t. – You can’t? Oh no, you can call the fire brigade, but you can’t… - I’m going to die. - Yes, you’re going to die, certainly, one day, just like everyone else. - Call SOS Médecins – it’s 03 88 75 75 75, all right? - Please, help me, madam… - I can’t help you; I don’t know what’s wrong with you. - I’m in a lot of pain, I’m in a lot and a lot of pain. - Where exactly? - My stomach really hurts […] and I’m in pain all over. - Right, well, you need to ring SOS Médecins on 03 88 75 75 75 – that’s it; I can’t do that for you. 03 88 75 75 75. Get a doctor to see you, or else ring your GP, all right? - All right. - Goodbye.” The recording: https://www.dailymotion.com/video/x6j5fbl According to the post-mortem, his death was due to multiple organ failure.